Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and reliably as possible. Because we work with trusted fulfilment partners around the world, shipping times may vary depending on the product and destination.

Processing Time

• Orders are typically processed immediately but can take 2–5 business days after payment is received.
• Once your order has been processed and shipped, you will receive a tracking number by email.

Estimated Delivery Times

• Standard shipping usually takes 7–25 business days, depending on your location and the item ordered.
• In some cases, delivery may take longer due to customs clearance, local postal services, or high seasonal demand.

Order Tracking

Most orders include tracking. Once your order is shipped, you’ll receive a tracking link to monitor the progress of your delivery.

Delays and Issues

While we do our best to ensure timely delivery, please understand that delays outside of our control (such as customs inspections, international transit delays, or local delivery disruptions) may occur.

• If your order has not arrived within 45 days, please contact us at contact@flashplaza.com, and we will investigate the issue and make it right.

Shipping Costs

• Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Wrong Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address provided is correct. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.